We pride ourselves on making our customers happy. Here are some recent reviews from our happy customers.

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If you'd like to share your feedback with us, we'd love to hear from you. Visit our Contact Us page.



Honed Granite fireplace Hearth

Lee was a pleasure to work with. He understood our requirements perfectly and provided valuable input into our project. We were only a small job (fireplace hearth), yet Lee provided a level of service and attention more commonly associated with large projects.

His workmanship was faultless and prices were extremely competitive. I will certainly be a return customer should the need arise.

Simon Newberry


Bluestone paving and coping

Super impressed with our blue stone pavers around the pool. Lee's sketching of different pattern ideas helped us visualise the look we were after. Can't recommend highly enough. Thanks.

Matt Johnston


Custom Pool Coping

Thanks so much Siobhan the customer service from you and Lee has been exemplary. 

Brett Mayhew


Custom Kitchen Benchtop

Couldn't be happier with our beautiful stone bench tops. Lee's knowledge was invaluable, helping us figure out the best product and sizing for our kitchen space. It looks amazing!

Bedou and Andrew


Garden Makeover Design

Lee from eStone Direct took our backyard ideas and created a space that has blown us away. The process was relaxed and professional allowing us the time to consider our options and play with the design until it was right for us. Going with Lee's stone recommendations looks excellent and adds real quality design to our home. It compliments the existing colors of the house and adds functionality to our outdoor area. We highly recommend engaging eStone Direct for any outdoor stone project.

Nicholas Kirtley


Custom Fireplace hearth

The Hearth has exceeded my expectations. I’m so glad I chose the granite hearth that was customised to my requirements rather than settling for a standard shop tiled hearth. I would also like to thank you for ensuring the hearth was ready on such short notice. I really appreciate your service, attention to detail and price. I would not hesitate to recommend you to any future customers.

Bob Carter


Pool Coping

Super happy with the end result, thanks mate.

Simon Granter


Outdoor kitchen benchtop

Just wanted to say that it's quite refreshing to have someone respond in such a helpful and informative way.

My husband and I are quite impressed with your competitive pricing and you are obviously very passionate about your work.

Natalie Madhavan


Bluestone shower bases

We're really happy with how they've turned out, they look great.

Andrew and Rachael

Shipping - Delivery
eStone Direct offer highly competitive shipping rates using a wide selection of reputable freight companies.
We supply and deliver throughout Australia and can ship to your local depot or direct to your home.
INTERSTATE SHIPPING COST:
Please contact us for shipping quotes, or use this link (https://www.movit.com.au/) to quickly and easily receive a direct quote through our external freight agents.  (Please note: cheaper rates may be available by contacting us directly.)
LOCAL SHIPPING COST:
We use a various external freight companies to delivery your order direct to site using a fork truck or local courier. Prices will vary depending on weight, crate size and location.
Local delivery per 1 tonne crate - minimum $120 (Within 40km of Melbourne CBD).
   
Pickup is available direct from our warehouse - Factory 11/21 Eugene Terrace Ringwood, Victoria 3134 or holding yard ThomastownPlease contact us prior to arriving to ensure stock availability. 
 
 
Estimated delivery times on stocked items:
1–4 business days Melbourne Metro-area.
4 –7 business days for Interstate.

Please allow up to 10 business days for rural deliveries.
Lead time on out of stock or custom orders:
From 4-8 weeks upon confirmation. Please contact us to confirm lead times. 
Please refer to our FAQ Page and term and conditions for further information. 

 
Pickup and Delivery Term and Conditions: 
Pickup and Delivery by third party carriers shall be at the buyer’s sole liability, as the seller takes no responsibility once the goods leave the sellers premises. If delivery date is specified it is an estimate only and the seller is not liable for any delay in delivery.
The seller undertakes to complete and deliver each order by the delivery date, provided that the seller will no be responsible for any loss or damage arising from any delay or failure to deliver the goods for any reason whatsoever. All deliveries shall be dropped to the nature strip or, if possible, inside the buyers property.
If the seller’s carrier enters the property for this purpose it shall be deemed to do so by invitation of the buyer and the buyer warrants that it has possession of the property and is authorised to invite the seller’s carrier onto the premises.
The buyer agrees that the seller and the sellers carrier are not liable, and when the buyer is not the owner of the property, agrees to indemnify the seller and the sellers carrier for any damage, loss or injury to the goods or to any other property whatsoever nature or to any person, cause or contributed by the seller’s carrier when complying with the buyers request to deliver the goods to a designated location on the property.
Fireplace Hearths and smaller orders will be only shipped using Freight companies that offer transport liability insurance. A minimum 30mm thickness is required for interstate orders.
Please check your order before signing for them when the courier makes the delivery, or goods are collected from the Freight Depot. If the items appear damaged, please sign for them "package received damaged", ask the driver/freight agent to co-sign your written comment on the delivery docket . 
Please do not accept any goods that are damaged.
We require notification of the broken goods within 48 hours so we can investigate.
It is advisable to take photos of the package before it is opened, and photos of the damaged items inside the box. This will assist us when making a claim. 
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