We pride ourselves on making our customers happy. Here are some recent reviews from our happy customers.

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If you'd like to share your feedback with us, we'd love to hear from you. Visit our Contact Us page.



Honed Granite fireplace Hearth

Lee was a pleasure to work with. He understood our requirements perfectly and provided valuable input into our project. We were only a small job (fireplace hearth), yet Lee provided a level of service and attention more commonly associated with large projects.

His workmanship was faultless and prices were extremely competitive. I will certainly be a return customer should the need arise.

Simon Newberry


Bluestone paving and coping

Super impressed with our blue stone pavers around the pool. Lee's sketching of different pattern ideas helped us visualise the look we were after. Can't recommend highly enough. Thanks.

Matt Johnston


Custom Pool Coping

Thanks so much Siobhan the customer service from you and Lee has been exemplary. 

Brett Mayhew


Custom Kitchen Benchtop

Couldn't be happier with our beautiful stone bench tops. Lee's knowledge was invaluable, helping us figure out the best product and sizing for our kitchen space. It looks amazing!

Bedou and Andrew


Garden Makeover Design

Lee from eStone Direct took our backyard ideas and created a space that has blown us away. The process was relaxed and professional allowing us the time to consider our options and play with the design until it was right for us. Going with Lee's stone recommendations looks excellent and adds real quality design to our home. It compliments the existing colors of the house and adds functionality to our outdoor area. We highly recommend engaging eStone Direct for any outdoor stone project.

Nicholas Kirtley


Custom Fireplace hearth

The Hearth has exceeded my expectations. I’m so glad I chose the granite hearth that was customised to my requirements rather than settling for a standard shop tiled hearth. I would also like to thank you for ensuring the hearth was ready on such short notice. I really appreciate your service, attention to detail and price. I would not hesitate to recommend you to any future customers.

Bob Carter


Pool Coping

Super happy with the end result, thanks mate.

Simon Granter


Outdoor kitchen benchtop

Just wanted to say that it's quite refreshing to have someone respond in such a helpful and informative way.

My husband and I are quite impressed with your competitive pricing and you are obviously very passionate about your work.

Natalie Madhavan


Bluestone shower bases

We're really happy with how they've turned out, they look great.

Andrew and Rachael

Shipping

eStone Direct offer highly competitive shipping rates using a wide selection of reputable freight companies.

We supply and deliver throughout Australia and can ship to your local depot or direct to your home. Please contact us for shipping quotes.

Pickup is also available direct from our warehouse - Factory 11/21 Eugene Terrace Ringwood, Victoria 3134Please contact us prior to arriving to ensure stock availability.

Please note: Fireplace Hearths and smaller orders will be only shipped using Freight companies that offer transport liability insurance. A minimum 30mm thickness is required for interstate orders.

 

Estimated delivery times on stocked items:

1–4 business days Melbourne Metro-area.

4 –7 business days for Interstate.

Please allow up to 10 business days for rural deliveries.

Lead time on out of stock or custom orders:

From 4-8 weeks upon confirmation. Please contact us to confirm lead times. 

Please refer to our FAQ Page and term and conditions for further information. 

 

Faulty or Damaged items:
 
Please check your order before signing for them when the courier makes the delivery, or goods are collected from the Freight Depot. If the items appear damaged, please sign for them "package received damaged", ask the driver/freight agent to co-sign your written comment on the delivery docket . 
Please do not accept any goods that are damaged.
We require notification of the broken goods within 48 hours so we can investigate.
It is advisable to take photos of the package before it is opened, and photos of the damaged items inside the box. This will assist us when making a claim. 

*PLEASE NOTE - It is important that you inspect the items when the delivery arrives. If there are obvious signs of damage to outer packaging, do not accept delivery. Send any damaged reports to admin@estonedirect.com.au